Commercial Carpet Cleaners – 6 Questions To Ask Carpet Cleaners

Commercial Carpet Cleaners – 6 Questions To Ask Carpet Cleaners – Commercial Carpet Cleaners – 6 Questions To Ask Carpet Cleaners And Avoid Getting Taken To The Cleaners

Are the carpets in your place of business battered, soiled, and worn? Are you trying to decide which one of

the many commercial carpet cleaners to call? As simple as it might seem to have your carpets deep cleaned, it

can become a living nightmare if you choose the wrong company to do the job. To avoid being taken to the

cleaners and also going through the headache of trying to get a refund, here are six questions you must ask

when selecting a professional carpet cleaning company.

1. Do you have references that I can call?

Although asking for a reference should be one of the first things asked, many people fail to do so. Asking for

a reference, even one in your own neighborhood, is a good way to start in your selection of the right carpet

cleaning company. Please be aware that a company can give you telephone numbers of their friends and

relatives. If you need additional information on a company, consult the Better Business Bureau (BBB). If it is

listed with the BBB, make sure it has a, A or B rating.

2. Are you IICRC Certified?

A professional carpet, air duct, and upholstery cleaning company like “Green Homes” ( is

IICRC certified and proudly displays their IICRC Certification logo on their website. If the logo is not

displayed on the company’s website or business card, then you can ask the company to carry the card to show

you before beginning the cleaning job. Being certified actually gives this business the winning edge over

others that are not IICRC certified. It shows that this company went the extra mile for training and quality


3. What type of equipment method do you use?

Find out if the company uses the Truck Mounted Hot Water Extraction Method. You want to make sure that the

machine that they are going to use is not a portable one. The Hot Water Extraction Method is actually the

cleaning method that most carpet fiber producers and carpet manufacturers recommend. This is considered the

best method for deep cleaning.

4. How long will it take for my carpet to dry?

Your carpet should be dried in a couple hours. Well this is actually dependent on the heat and humidity index.

If the relative humidity is high, then the use of fans might be necessary to speed up the drying process. Too

much humidity in the air can definitely prevent the carpet from drying in the allotted time. To wrap this up

in a nutshell, whether it’s humid or not, your carpet should be completely dried the next day.

5. Is your company licensed, bonded, and insured (if required by the state)?

Some companies will tell you that they are when they are not. The reason this is important is because if the

homeowner falls because of carpets that are too wet, the general liability would cover that. Have
you ever considered that things can go missing after any type of cleaning job? Well, it might not be something

that happens too often, but it is great to have that assurance that if the cleaner’s staff was to steal

something from your business, a bond would cover the loss.

6. Is the quoted price guaranteed not to change after the cleanup process?

You would be surprised how some companies give you a quote, but you end up paying a lot more because of hidden

fees and add-ons that were not included with the initial cleaning package.